Fern Family FAQS

What are clings?

Our Clings are reusable stickers made with a static cling material that can be used on a smooth surface (acrylic, whiteboard, plastic, glass, etc.). Each activity icon was custom drawn out in Illustrator by our designer, Lisa, to be printed on this reusable material for you. These clings can be used with monthly, or weekly, calendars so kids and parents can quickly see the activities. The reusable material gives you the ability to move and reuse each sticker over and over again.

Checkout how Fern Family and others utilize our clings.

Do you sell the Calendar Clings in a set?

Each family is unique and to help meet each family’s needs we put a lot of thought into our different categories and sheets. Because every family looks, and acts, so differently we wanted to keep them in sheets so you can build and buy sheets based on your specific needs. We know that you may not need everything we have and may need some we haven’t created yet. You can submit a request for an icon here and we hope to build out as many requests as possible. 

What do I do if I can’t find an icon for the Clings that I need for my family?

Here is every icon custom drawn out in Illustrator by our designer, Lisa, and all of these are available with the Canva Digital Template. We tried to think of every case scenario a family would need but after hours and hours of drawing, we knew we wouldn’t be able to keep up. We’ve already though of a few that we can’t believe we missed and want to draw out as soon as possible. 

Starting Fern Family was a huge personal investment and we were not able to print all of the available options designed for the  Canva Digital Calendar on our Calendar Clings and Calendar Stickers. We hope to keep expanding and growing this idea soon. 

Please fill out our request form here if there is an icon you would like to see in the future. 

My clings won't stick, what do I do?

If your window clings won't stick anymore, they're not defective, they just need to be cleaned. Cling material tends to collect dust on the back once it's been removed from a surface. Even a small amount of dust can prevent the cling from sticking, but once it's been cleaned, it's as good as new once again!

Put a little warm water in the sink or a bowl, along with a squirt of dish soap. Add the clings, then swish the water around a bit. If the clings are visibly dirty, rub the dirt off with a paper towel or a cleaning cloth. Rinse the clings in clean warm water, gently shake off the excess water, then set them face down on a towel until they're dry.

Do not use sharp objects to add or remove the clings from the smooth surface. Doing so can poke a hole through the cling.

How long do these take to ship?

In stock items will ship within 1-3 business days.

What is the warranty on my boards or clings?

If there is an issue with your order, contact us and provide a photograph and/or video that indicates a problem. We will resend any defective items after verifying the issue.

Because of the nature of these products, we do not allow returns for reasons unrelated to quality. For example, we cannot refund your order if you decide you do not want it, or prefer a different product.

The most important aspects of our returns & refunds policies are:

  • We must be contacted within 72 hours from delivery of any defects.
  • We require you submit a photograph that clearly indicates the problem.
  • We will resend or refund your order within 5 days if we verify that we made an error.
  • All sales are final.